Debt Camel Answers to questions about debts and credit ratings - in plain English!
- Car finance commission – can you get a refund?by Sara (Debt Camel) on January 12, 2025 at 4:12 am
There are now two different types of car finance commission complaints, “discretionary commission” and “undisclosed commission”. In January 2024, the FCA allowed car finance firms to “pause” their handling of discretionary commission complaints. Then in October, a major appeal court case covered a completely different reason for asking for a refund of car commission – The post Car finance commission – can you get a refund? appeared first on Debt Camel.
- What to do if a creditor won’t freeze interestby Sara (Debt Camel) on January 10, 2025 at 5:30 pm
What can you do if a creditor is still adding interest when they have been asked to stop? This can happen if you have a payment arrangement. It also sometimes happens, but much more rarely, in a Debt Management Plan (DMP). Most creditors do freeze interest if you have supplied a reasonable Income & Expenditure The post What to do if a creditor won’t freeze interest appeared first on Debt Camel.
- Affordability refunds from large loans and car financeby Sara (Debt Camel) on January 9, 2025 at 3:19 pm
The repayments on many loans and car finance are too high to be manageable so people get deeper into debt trying to repay them. When you applied, a lender should have checked a loan would be affordable for you – often they did not check properly and you should never have been given this loan. The post Affordability refunds from large loans and car finance appeared first on Debt Camel.
- How to get refunds from catalogues and credit cardsby Sara (Debt Camel) on January 9, 2025 at 11:40 am
Have you had a catalogue, credit card or store card where your credit limit was too high? So high that the monthly repayments were hard to manage and you got into more debt? Many people were originally given an OK limit, but the lender kept increasing it too high. You may have a good complaint The post How to get refunds from catalogues and credit cards appeared first on Debt Camel.
- Problem overdraft? How to ask your bank for a refund of interestby Sara (Debt Camel) on January 9, 2025 at 10:54 am
Have you had big overdraft problems for a long period? You can make an affordability complaint and ask for a refund of overdraft charges if: your overdraft limit was set too high at the start or increased to a level you are unable to clear; or your overdraft usage showed you were in long-term financial The post Problem overdraft? How to ask your bank for a refund of interest appeared first on Debt Camel.